What Triggers a Push

SuperDuper sends two kinds of push notifications.

Content alerts are for items that are urgent and time-sensitive. The bar is high on purpose — a push should feel earned.

  • A practice, game, or event cancelled or moved at the last minute
  • A deadline that just arrived — a permission slip due tomorrow, a payment due today
  • A schedule change that affects the next day or two
  • A heads-up that needs attention before it's too late to act on

Routine newsletters, general announcements, and low-priority FYIs don't trigger a push. Those live on your dashboard and in your Week Ahead email.

Activity notifications keep you in the loop on your family account:

  • A reply to a comment you left on a matter — tapping it opens the matter with the thread visible
  • A reply from @superduper when you've asked it a question or made a request in a comment thread
  • Family discovery completing — you'll see how many family members were found, and tapping opens the review screen

Mobile Only

Push notifications come through the iOS and Android apps. They aren't available on the web.

If you only use SuperDuper in a browser, you won't get pushes — but you'll see everything on your dashboard when you open it, and the Week Ahead email still arrives on Sunday.

Tap to Open the Item

Tapping a push takes you straight to the item it's about. You land on the full details — time, place, related emails, anything else SuperDuper has — without hunting for it.

Turning Them On or Off

In the app, go to Settings > Notifications. Under Push Notifications, you'll see a toggle for each notification type. Turn on or off whichever ones you want.

Each person in your family controls their own. Turning yours off doesn't affect your partner's.

You can also adjust at the OS level — iOS Settings > Notifications > SuperDuper, or Android Settings > Apps > SuperDuper > Notifications — if you want to change sounds, grouping, or lock-screen behavior.