Terms of Service

1. Overview of the Service

SuperDuper is an adaptive family logistics platform that uses artificial intelligence to help parents and guardians manage schedules, events, and activities. The Service operates by:

• Connecting to data sources you authorize (such as email and calendar accounts)
• Using AI systems to interpret and extract relevant family logistics information
• Generating personalized application features, views, and interfaces tailored to your family
• Continuously adapting those features based on data and usage patterns

Adaptive Nature of the Service. Unlike traditional software with fixed features, SuperDuper dynamically generates and modifies functionality. Features, layouts, and capabilities may differ between users and may change over time. You acknowledge and accept this adaptive behavior as a fundamental characteristic of the Service.

2. Eligibility and Account Registration

2.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for adults—parents, guardians, and caregivers. Children are not permitted to create accounts or use the Service directly.

2.2 Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your credentials
• Be responsible for all activity occurring under your account

2.3 Shared Family Accounts

The Service allows multiple parents or guardians to participate in a shared family account. By inviting others to or joining a family account, you consent to sharing extracted logistics information (such as schedules, events, and activities) with other members of that account. You are responsible for ensuring that invited users understand and agree to these Terms.

3. AI-Generated Content and Adaptive Features

3.1 Nature of AI-Generated Content

The Service uses artificial intelligence to generate summaries, interfaces, notifications, and other outputs ("AI-Generated Content"). You acknowledge that:

• AI-Generated Content is produced automatically by machine systems
• AI-Generated Content may contain errors, omissions, or inaccuracies
• Accuracy depends on the quality and completeness of source data
• You are responsible for reviewing and verifying AI-Generated Content before relying on it

3.2 Adaptive Application Behavior

The Service may automatically add, modify, or remove features without prior notice based on system interpretation of your data and usage. Such changes are part of the Service's normal operation and may not always align with your preferences.

3.3 No Guarantee of Accuracy or Completeness

3.4 User Corrections and Feedback

If you provide corrections or feedback, you grant us a non-exclusive, royalty-free, worldwide license to use that feedback to improve the Service, including through aggregated and de-identified analysis. As described in our Privacy Policy, we do not use your personal data to train AI models.

4. Data Access and Authorization

4.1 Connected Accounts

By connecting third-party accounts (such as email or calendar services), you represent that you have authority to grant such access and authorize us to access and process data as described in our Privacy Policy. Our access is read-only. We cannot send emails, modify calendars, or take actions in connected accounts.

You are responsible for any consequences arising from your authorization, including compliance with third-party terms.

4.2 Data Processing

Our data collection, use, and protection practices are described in our Privacy Policy, which is incorporated into these Terms by reference.

4.3 Revoking Access

You may revoke access to connected accounts at any time. Revocation stops future data access but does not automatically delete previously extracted information unless you request deletion.

5. Subscription and Payment

5.1 Free Trials

We may offer free trial periods. Unless you cancel before the trial ends, your subscription will automatically convert to a paid plan.

5.2 Subscription Plans

The Service is offered via subscription. Pricing, features, and billing cycles are described on our website and may change with notice before your next billing cycle.

5.3 Automatic Renewal

Subscriptions automatically renew unless canceled before renewal. You authorize us to charge your payment method for applicable fees.

5.4 Cancellation and Refunds

You may cancel at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods unless required by law.

6. User Responsibilities and Acceptable Use

You agree not to:

• Use the Service unlawfully
• Attempt unauthorized access to systems or accounts
• Interfere with Service operation
• Reverse engineer or extract source code
• Transmit malware or harmful code
• Use automated access methods without written permission

You are responsible for ensuring you have rights to all data you authorize us to access.

7. Intellectual Property

7.1 Our IP

The Service and all underlying technology are owned by SuperDuper or its licensors. No ownership rights are granted to you.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial family logistics purposes during an active subscription.

7.3 Your Data

You retain ownership of your data. You grant us a limited license to use it solely to provide and improve the Service.

7.4 AI-Generated Application Code

Application functionality generated for your account remains our intellectual property. You may use it only as part of the Service and may not access, copy, or export underlying code.

8. Third-Party Services

Third-party services are governed by their own terms. We are not responsible for third-party availability, content, or outcomes.

9. Disclaimers

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold harmless SuperDuper from claims arising out of your use of the Service or violation of these Terms.

12. Modifications

We may modify the Service or these Terms at any time. Material changes will be communicated in advance. Continued use constitutes acceptance.

13. Termination

You may terminate at any time. We may suspend or terminate access with or without notice. Upon termination, your right to use the Service ceases. Sections 7, 9, 10, 11, and 14–17 survive termination.

14. Governing Law

California law governs these Terms.

15. Arbitration and Class Action Waiver

You and SuperDuper agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Disputes") will be resolved by binding individual arbitration rather than in court, except that either party may bring individual claims in small claims court if they qualify.

Arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration will take place in San Francisco, California, or another mutually agreed location, and may be conducted by phone or video conference. The arbitrator's decision will be final and binding.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to legal@superduper.app within 30 days of first accepting these Terms. If you opt out, Disputes will be resolved in accordance with Section 16.

Exceptions: Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent infringement or violation of intellectual property rights.

16. Jurisdiction and Venue

Non-arbitrated disputes shall be resolved exclusively in courts located in San Francisco County, California.

17. General Provisions

These Terms constitute the entire agreement. If any provision is unenforceable, the remainder remains in effect. We may assign these Terms freely.

18. Contact Information