SHIPPING & RETURNS
Get your order in before 3pm for same day dispatch (excluding holidays & weekends)
You'll receive both a dispatch notification and a tracking link once your order has been processed.
Please allow 24 hours for scans to start on tracking. Once this item has been picked up.
All orders will be processed within 1 business day. If an item in your order is out of stock we'll contact you ASAP to let you know and organize a solution so your order can be dispatched to you promptly.
Please ensure your shipping address is correct before placing your order. If you notice an error in your address please contact us ASAP so we can adjust your address before your parcel leaves the warehouse.
Please note SUPER DUPER LABS® takes no responsibility for incorrect / mistyped addresses.
Orders within the US are shipped with tracking via the United States Postal Service or UPS depending on weight.
Delivery times frames range from 1-6 business days depending on your location.
Please allow 4-15 business days to receive your package depending on the shipment's destination.
TRACKING YOUR ORDER
After successfully placing an order you will receive a tracking number which can be used to track the location of your order.
You can use your tracking number to check the status of your United States Postal Service package here:
If your order is over 10lbs it will be shipped via UPS
You can use your tracking number to check the status of your UPS package here:
We offer a range of payment methods to make your shopping experience as simple as possible.
Credit Card: Simply enter your Visa/Mastercard details at checkout on our SSL secure server. This is fast & easy to use and you'll receive an invoice for your order seconds after confirmation.
Paypal: We offer both Paypal payments and Paypal express checkout for fast and easy shopping. If you're a regular Paypal user simply select PayPal checkout, log into your account and hit confirm that's it!
Sezzle: Grab all the products you need and pay them off in 4 easy, no interest installments. Simply select Sezzle as the payment method and follow the prompts to complete your order.
To be considered for reimbursement or exchange, our SUPER DUPER FORMULAS (which is classified as a dietary supplement) and clothing must be unopened and in the original condition and packaging. Return must be initiated and all items must be received by SUPER DUPER LABBS® within 30 days of purchase. In all cases, reimbursements will be made to the credit card used in the original purchase. In cases of both product returns and exchanges, customers will be responsible for shipping fees. Additionally, all shipping and handling fees are non-refundable. Please allow up to two billing cycles for the refund to appear on your statement.
In order to initiate a return, please contact firstname.lastname@example.org.
Returns & Exchanges should be sent to:
ATTN: RETURNS / EXCHANGES
SUPER DUPER LABS
5402 COMMERCIAL DRIVE.
HUNTINGTON BEACH, CA 92649